The doorstep balance
The oven is installed, the old one is in the van, and the balance is paid with a tap on the technician's iPhone before he leaves the drive.
In-store & Tap to Pay on iPhone
The van, the doorstep and the counter, settling into the same reports.
A premium appliance retailer installs at home and takes the balance on the doorstep. With Tap to Pay on iPhone the technician holds out the phone and the customer taps a card; no terminal to carry, no cable. Back at the showroom the counter runs a proper terminal. Both land in the same account, the same Magento orders and the same reconciliation.
- Paid the balance at the doorTap to Pay on iPhone · 640.00 GBP
- Contactless approved
- Closed the order with both payments
Why it matters
What changes for the business.
A reader in every pocket
Delivery drivers, installers, pop-up staff and reps all carry an iPhone already. Tap to Pay makes it the card reader, with nothing to buy, pair or charge.
One acquirer, one reconciliation
Website, phone, van and counter settle into the same account and the same reports, so finance stops matching three providers' statements.
Card-present rates and security
Doorstep and counter payments are card-present transactions with chip, contactless and PIN, priced and protected accordingly.
Counter hardware when you want it
Where there is a counter, a smart terminal pairs with the Point of Sale for chip and PIN, contactless and receipts.
How it works
Step by step, from the first switch-on.
- 1
Enable in-person payments
Switch on in-store payments in the suite. Staff who take payments on the move get the iPhone app; counters get a smart terminal paired to the Point of Sale.
- 2
Tap to Pay on iPhone
The amount is entered or comes from the order, the customer taps a card or a phone on the back of the iPhone, and enters a PIN on the screen if the bank asks for one.
- 3
Terminal at the counter
The Point of Sale sends the amount to the terminal, the customer taps or inserts, the receipt prints, and the payment is recorded on the Magento order with a full audit trail.
- 4
Settle into one ledger
Every in-person payment appears alongside online payments in reports and payouts, with refunds to the original card from the credit memo.
Ways merchants use it
Three places this earns its keep.
Delivery and installation, pop-ups and events, mobile services, and any retailer that sells both online and in person.
The installation
Earlier that morning: the new appliance slides into place, the old one goes to the van, the homeowner signs off. The balance is on the order already, waiting for the tap at the door.
Back at the showroom
The same retailer's showroom takes deposits on a terminal at the counter. Doorstep and counter settle into the same account, so the one order carries both payments and one customer record.
What you need
Before you switch it on.
- ebizmarts Payments Suite with in-person payments enabled on your account
- Recent iPhones with NFC on current iOS for Tap to Pay, and the app installed for the staff who need it
- A smart terminal per counter, paired with the ebizmarts Point of Sale, where there is a counter
- Receipt printing configured in the Point of Sale if you print rather than email
Also in Payments Suite
Refunds, reports and ERP hand-offsRefunds from the credit memo; VAT-ready reports; payouts to Xero, SAP or NetSuite.Second chance on declinesA declined card gets a recovery path automatically, alongside your existing processor.B2B paymentsPay Now on invoices, deferred payment, quotes to cash and multi-currency for stores that sell to businesses.Multi-store, one ledgerOne install across every storefront, region and currency, with unified reconciliation.Opayo by ElavonEvery Opayo protocol, fraud controls per store view, deferred capture and PayPal, on the integration stores have run for a decade.Payments Suite for Hyvä CheckoutThe same suite, rebuilt for Hyvä Checkout: wallets, tokenised cards, 3DS2 and Recover Checkout, native to Hyvä.All 11 Payments Suite featuresBack to the overview.
Questions
What merchants ask before they turn it on.
Which iPhones work with Tap to Pay?
Any recent iPhone with NFC, running current iOS. No accessory is needed.
Is a PIN possible on the phone?
Yes. When the bank asks for a PIN, the customer enters it on the iPhone screen using Apple's secure PIN entry.
Does this replace the Point of Sale?
No, it complements it. The Point of Sale runs the counter and the stock; Tap to Pay is the reader you carry when there is no counter.
What if there is no signal?
Tap to Pay needs a data connection to authorise. The Point of Sale can queue the order offline and take payment when the connection returns, or by another tender.
Can a doorstep payment be refunded?
Yes, from the credit memo on the Magento order, back to the card that was tapped.
Turn it on, or ask us first.
The payments team will tell you plainly what switching this on involves for your store, and what it costs.