The showroom
They fall for a bath that is not on the floor. It goes into the basket with the tiles they liked, and the stock popup says the warehouse has one.
Endless aisle
Sell the bath that is not in the showroom.
A couple in a bathroom showroom decide on a suite the store cannot stock. The consultant builds the basket on the iPad, sends it to their online cart to finish at home, or takes the order for delivery right there. The customer's existing online cart and wishlist are on the till too, so the conversation continues wherever it started.
- Viewed a bath in the showroom
- Basket sent to their online cartBath, tiles ×2
- Placed an order at home#000000131 · Delivery in 3 weeks
Why it matters
What changes for the business.
Floor space stops capping range
The showroom holds twelve baths; the catalogue holds two hundred. All of them are sellable from the iPad, with live stock at every source.
The visit is never wasted
If they want to think, the basket goes to their online cart and the wishlist keeps the tiles. The conversation resumes on the website that night.
Search that keeps up
Algolia or Klevu online catalogue mode searches the whole range live, with a local fallback if the connection drops.
Follow-up built in
Back-in-stock alerts, a newsletter opt-in at checkout, and the order or receipt emailed to any address.
How it works
Step by step, from the first switch-on.
- 1
Build the basket on the floor
Search the full catalogue from the iPad, add the suite, the tiles and the taps, and see stock at every source as you go.
- 2
Hand it to the customer
Push the basket to their Magento cart or wishlist. If they do not have an account yet, the till creates one with a welcome email in the same step.
- 3
Or take the order now
Sell for delivery from whichever source has the stock, with any Magento shipping method and live rates. The order is in Magento like a web order.
- 4
Pick up where the website left off
A customer who started online walks in, and their cart and wishlist are on the till, ready to finish with a consultant.
Ways merchants use it
One couple, one bathroom, three weeks.
Showrooms, furniture, bathrooms and kitchens, bikes, appliances: anything with more range than floor space.
The samples
They want to see the tiles at home. The basket is sent to their online cart, the tiles go on the wishlist, and the samples go in a bag.
Three weeks later
They finished the order on the website that evening. The bath shipped from the warehouse, and the showroom visit is credited on the order.
What you need
Before you switch it on.
- Adobe Commerce or Magento Open Source 2 with customer accounts and wishlists enabled
- Algolia or Klevu if you want live online catalogue search on the till
- Shipping methods with live rates for orders taken for delivery
- Back-in-stock and newsletter opt-in enabled in the POS admin if you want the follow-ups
Also in Point of Sale
Card payments at the tillIntegrated chip and PIN, contactless and wallets, plus a long list of regional terminals.Permissions, PINs and shiftsMagento-role permissions, PIN-guarded actions, and shifts with multi-currency cash-up.Loyalty and gift cardsSell and redeem gift cards, spend points, refund to cards or points, across channels.Fast native checkoutProduct grid, any-barcode search, configurable and bundle products, sold by the metre, promotions and quotes.Printers, drawers and scannersStar and ESC/POS receipt printers, Zebra labels, AirPrint, cash drawers, Socket Mobile and camera scanning.Customer-facing displayA paired second screen that shows the running order and your own branded pictures.All 16 Point of Sale featuresBack to the overview.
Questions
What merchants ask before they turn it on.
Does the customer need an account?
For the cart and wishlist hand-off, yes: it lands on their Magento customer account. The till can create the account with a welcome email in the same step.
Can I search a very large catalogue quickly?
Yes. Algolia and Klevu online catalogue modes search live with a local fallback if the connection drops.
Can I take the order in store and ship it?
Yes. Any Magento shipping method with live rates, ship from any source, and the order is in Magento like a web order.
What if the customer finishes online?
The order is a normal web order in Magento. If sales attribution is on, the salesperson who built the basket is recorded on it.
Can the till see a customer's online cart?
Yes. Their current online cart and wishlist are pulled into the till, so a visit that started on the website can finish at the counter.
See it on your own catalogue.
A demo takes half an hour and uses your products, your stores and your permissions, not ours.