The gift card and the points
Half the purchase on a card she was given, the rest in points she earned online. Both redeemed on one sale, the balance printed on the receipt.
Customers & loyalty
The points she earned online are spent at the counter.
A beauty store's customer pays part of her purchase with a gift card she was given and part with the points she earned on the website. The till checks the balance, redeems both, prints the remaining balance on the receipt, and a refund next week can go back to the card or the points.
- Identified at the counter
- Paid with a gift card and pointsSerum ×1 · 62.00 GBP
- Balance printed on the receipt
Why it matters
What changes for the business.
One programme, both channels
Points earned on the website are spent at the counter and the other way round. The customer does not have to know which system she is in.
Gift cards that behave
Sell physical and digital cards, redeem several on one sale, print the remaining balance, and refund to a card when that is what the customer wants.
Refunds that do not leak
A refund can go back to the original tender, a gift card, store credit, points or a coupon, so the value stays with the brand when it should.
One customer record
Customers created or edited at the till sync to Magento with their group, addresses, attributes, history and wishlist.
How it works
Step by step, from the first switch-on.
- 1
Find the customer
By name, email, phone or by scanning the card. Their points balance, store credit and gift cards are on the screen with their order history.
- 2
Redeem what they have
Gift cards, points, store credit and card can all go on one sale. Balances are checked live and the remaining balance prints on the receipt.
- 3
Earn as they buy
The sale posts to the loyalty platform like a web order, so the points from today are there for next time, online or in store.
- 4
Refund to the right place
From the credit memo on the till, choose the original tender, a gift card, store credit, points or an emailed coupon code.
Ways merchants use it
One counter, three customers.
Beauty, fashion, gifting and any brand whose customers move between the website and the store and expect the programme to follow them.
The gift set
A gift set wrapped at the counter with a new gift card sold alongside it. The card is live in Magento before the tissue paper is folded.
The balance check
A customer just wants to know what is left on her card. Balance check is its own permission, so any cashier answers it without starting a sale.
What you need
Before you switch it on.
- A supported loyalty platform: Adobe Commerce reward points and store credit, LoyaltyLion, Amasty Reward Points or Yotpo Loyalty
- Adobe Commerce gift cards or AheadWorks Gift Cards for gift card sales and redemption
- Refund targets enabled per store in the POS admin
- Balance-check and refund permissions on the Magento admin roles you choose
Also in Point of Sale
Fast native checkoutProduct grid, any-barcode search, configurable and bundle products, sold by the metre, promotions and quotes.Printers, drawers and scannersStar and ESC/POS receipt printers, Zebra labels, AirPrint, cash drawers, Socket Mobile and camera scanning.Customer-facing displayA paired second screen that shows the running order and your own branded pictures.Tax and reportsMagento tax rules, online tax services, tax exemption, tax-free receipts, and reports by date, user, tender and product.Customer records and historyCreate and find customers, custom attributes, order history, wishlists, address verification and emailed receipts.Phone orders and MOTOTake orders over the phone from the live catalogue, with the card taken by secure prompt or pay-by-link.All 16 Point of Sale featuresBack to the overview.
Questions
What merchants ask before they turn it on.
Which loyalty platforms work?
Magento Commerce rewards and store credit, LoyaltyLion, Amasty Reward Points and Yotpo Loyalty are integrated. Ask us about others.
Can a refund go back to a gift card?
Yes. Refund targets include the original tender, gift card, store credit, reward points or a coupon code emailed to the customer.
Can the till check a gift card balance without a sale?
Yes. Balance checks are a permission on their own, so any cashier can answer the question at the counter.
Can several gift cards be used on one sale?
Yes. Several cards can be redeemed on one sale, combined with points, store credit and card.
Do customers created at the till reach the website?
Yes. They sync to Magento with their group, addresses, custom attributes and history, and can log in online with the account created at the counter.
See it on your own catalogue.
A demo takes half an hour and uses your products, your stores and your permissions, not ours.