Sports & outdoor

Every source, every store, one stock count you can act on.

Ski, bike and outdoor retailers run several stores, a warehouse and a website on one Magento, with staff who change every season. The team sees salable stock per source and moves boots between stores from the iPad, seasonal cashiers sell from day one without being able to refund, the drawer closes in francs and euros, and the launch email goes to the list that grew all summer.

A staff member in a ski retailer stockroom scanning a boxed pair of boots
  1. Asked for a size 43 boot
  2. Transferred from the warehouse
  3. Collected at Store 2#000000146 · 289.00 CHF

What you run into

The problems this kind of business actually has.

The 43 is in the other store

Stock lives in three places and the website sells what the warehouse thinks it has.

Staff who change every season

New cashiers need to sell on day one, and nobody wants them refunding or discounting unsupervised.

Two currencies in one drawer

Resort and border stores take cash in two currencies and count it at midnight.

Launches and restocks that move in minutes

A drop sells out before the email has finished sending, and the restock goes to the wrong people.

In practice

Three moments from a working week.

The staff member scanning boxed boots in the stockroom

The transfer

Twelve pairs scanned onto the trolley, one label, and Store 2 can already see it coming. Eleven accepted, one rejected, the count stays true.

A shop manager counting cash from an open drawer at a resort shop

Closing in two currencies

Cash counted once per currency, reconciled against the day, the report printed with the VAT breakdown and filed in Magento.

A CRM specialist at a cycling apparel brand's studio

Launch morning

The email goes to everyone; the SMS goes to the contacts who chose it. The first size sells out in the time it takes to make a coffee.

Questions

What merchants in this sector ask first.

Which Magento versions have multi-source inventory at the till?

Magento 2.3 or later with MSI enabled. Single-source stores get real-time stock from the default source.

How do seasonal staff get set up?

Give them a Magento admin role and a PIN. They sell from their first hour; refunds, discounts and tax removal need a manager's PIN.

Can a shift be counted in two currencies?

Yes. Cash is counted per currency, reconciled against transactions, and the cash-up report prints with totals by payment type.

Can different stores use different card acquirers?

Yes. Gateways are configured per device and store, so a chain can keep local banking in each country.

Tell us what you sell and how.

Half an hour on a call and we will map your counter, your checkout and your marketing onto the features that fit, with your own catalogue.